Nancy Arsenault – A facilitator for Edge of the Wedge

May 4, 2009

Nancy Avatar 2014

Dr. Nancy Arsenault  is one of Canada’s leading experts on experiential travel, visitor experience management and destination development.  Customer centric to the core, Nancy thrives on helping other discover their potential, creating tools, tactics and strategies to help businesses grow. She passionately believes in the value of experiential travel to drive up the value proposition, differentiate, and generate benefits for travellers, businesses and communities alike.

Their company mantra is: Do What You Do Best, Partner for the Rest.

Working with companies, communities and destination marketing/management organizations across Canada, Nancy’s experience in tourism, education, and historic site management in the private, public and not-for profit sectors keep her grounded in reality and appreciate of the role of all players in growing tourism.

As Managing Partner for the Tourism Café Canada, their company specializes in tourism product, market and community development. Their operator/educator business model ensures the concepts, tools, tactics and strategies they develop are grounded in solid academic principles and research and tested with them tourism operators to ensure their application is relevant.

As one client commented “Nancy not only provides top notch experiential education, but has the valuable relationships to secure the very best partners.